Salon Policies

Please review our policies carefully before booking or receiving services.

Repairs & Service Guarantee

Complimentary repairs are provided within 7 days of the original service for workmanship-related issues only (such as chipping or defects). Requests made after 7 days, or for damage caused by wear, improper care, or external factors, will be subject to additional charges.

Cancellations

Kindly provide at least 24 hours’ notice for cancellations or rescheduling.

Late Arrivals

Clients arriving late may have their service shortened or rescheduled. Full service fees may still apply.

No-Shows

Failure to show up for a scheduled appointment without notice will be recorded as a no-show. After two (2) no-shows, clients will no longer be permitted to book future appointments.

Health and Safety

By receiving services, clients acknowledge they have disclosed all relevant allergies, sensitivities, medications, and nail or skin conditions.

Nail Arts and Add-on

Please request detailed designs or additional services at booking. Availability is not guaranteed without prior notice.

Services Adjustments

Changes after completion will be treated as a new service.

All Sales Final

All services are final. We do not offer refunds under any circumstances.

Non-Discrimination Policy

We are committed to providing services in a professional environment free from discrimination of any kind.

Appointment and Deposit

For groups of five or larger, we necessitate a committed deposit to confirm your slots. This fee counts toward your visit or is lost if you miss or cancel late.

THANK YOU FOR CHOOSING NAILHOLIX